ABOUT ME

I’m an independent consultant working across business analysis, process improvement, business systems, technology implementation and change.

I’m often brought in where an organisation needs someone to understand how work is being done, identify what needs to change, and help turn that into practical improvements.

My background spans project management, business analysis, software, operations, communications and coaching. That mix means I’m comfortable working across both the technical and human sides of change.

Experience

I have more than ten years of experience across software, business analysis, operations, project delivery and organisational change. I began in web and ecommerce projects before moving into business analysis, software delivery and work in more complex and regulated environments.

Over the years, I’ve worked across digital transformation, systems implementation, client onboarding and process improvement with technical teams, operational staff, senior stakeholders and suppliers. Since 2021, I’ve worked independently with large organisations and SMEs.

Much of my career has been in project management, which gave me strong experience in delivery, coordination and stakeholder management. My focus now is broader: improving processes and systems, supporting implementation and helping people navigate change.

I’m also a qualified business coach, using coaching and facilitation where challenges involve leadership, decision-making, role clarity or behaviour change. My qualifications include PMP, CompTIA A+, a CPD Diploma in Coaching and an MA in Journalism and Media Communications.